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Have any issue that you need resolved?
ARCHIBUS Solution Centres South Africa staff is ready to help you get answers to your questions; whether you are here because of an issue or here to learn something new. Find the RIGHT option for you below;

Customers with an existing Service Level Agreement can;

E-mail Support: 

Telephonic Support:
Annelie Wessels – Client Services & Support
+ 27 82 494 6233

Support is offered on a fixed term or time and material basis. These include first line, telephonic and on-site support. Services can also include the maintenance of the database and application server environments. Support is also available to do roll-outs of new versions of ARCHIBUS, later identified integration etc.

ARCHIBUS Solution Centres South Africa offers a wide range standard Service Level Agreements (SLA’s) that will ensure professional support and feedback based on your specific needs.

In addition to the standard support actions, ASCZA will tailor-make your SLA to suit all your needs, including the following:

• Software installation checks
• Database Integrity Checks
• Schema Integrity Checks
• Database Audits
• Functional Data and System Audits

For further information, please contact either or 

The development team is skilled to handle all client specific software requirements from customisation on input fields and reports, to client specific development and or integration to 3rd party software. A full development cycle method is used from architecture, design specification, development, qualification, testing and user acceptance.

For further information, please contact

ASCZA is also offering an off-site hosting service at Vodacom Business- Approved Hosting Service Provider by ARCHIBUS INC. This provides the client with infrastructure to use the selected ARCHIBUS applications without the need for on-site resources (hardware/ software/ people) to ensure a stable environment.

For further information, please contact either or 

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